ot followed. In the event that the repair is not possible*, we will dispose of the luggage for you free of charge and in an environmentally friendly manner. In addition, you will be given the opportunity to choose a new piece of luggage in our online shop (within the framework of the remaining residual value). However, if you would like to have the damaged piece of luggage back, please let us know before collecting it. *We ask for your understanding if our mechanics - contrary to the initial assessment - subsequently classify a damage as irreparable. In this case, you will receive another e-mail with information on how to proceed. Thank you Kind regards Your Dolfi-Team Customer Service Dolfi 1920 GmbH Langer Kornweg 34C DE-65451 Kelsterbach Amtsgericht Darmstadt, HRB 95095 Geschäftsführung: Gal David Zentner --------------- Original Message --------------- From: weloveluggage@dolfi1920.de [weloveluggage@dolfi1920.de] Sent: 29/08/2025, 12:12 To: hi@josie.lol Subject: Automatic email: Assesment Expert Evaluation Automatic email: Assesment Expert Evaluation ref:!00D3V0ubMl.!500Qt0ToKm3:ref01313279 Thank you for the reportEtiketten - 2025-09-02T134449.335.pdfDolfi1920 Dolfi1920"hi@josie.lol" undefined