{ "schema_version": "1.4.0", "id": "GHSA-669w-w6cj-9w97", "modified": "2023-01-27T15:30:31Z", "published": "2022-05-24T17:10:35Z", "aliases": [ "CVE-2019-13457" ], "details": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their \"company\" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.", "severity": [ { "type": "CVSS_V3", "score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N" } ], "affected": [], "references": [ { "type": "ADVISORY", "url": "https://nvd.nist.gov/vuln/detail/CVE-2019-13457" }, { "type": "WEB", "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-11" }, { "type": "WEB", "url": "https://www.otrs.com/category/release-and-security-notes-en" }, { "type": "WEB", "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html" }, { "type": "WEB", "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html" }, { "type": "WEB", "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html" } ], "database_specific": { "cwe_ids": [ "CWE-200" ], "severity": "MODERATE", "github_reviewed": false, "github_reviewed_at": null, "nvd_published_at": "2020-03-10T18:15:00Z" } }